Refund & Replacement
Policy

Because I make each bottle by hand and use only natural ingredients, returns and refunds are not accepted.

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No Returns:

This oil is a personal care item, and for hygiene reasons, I don’t accept returns once the product is delivered.

Damaged or Leaked Product?

If your product arrives damaged, I’ll be happy to send a replacement.

Here’s what you need to do:

1. Contact me within 24 hours of delivery

2. Send clear photos/videos of:

    

   • The damaged product

   • The packaging and shipping label

Once I review and verify the issue, I’ll send a replacement as soon as possible.

Note: Replacements are only issued for orders with valid proof of damage and are subject to approval.